Park Güell does not require you to present valid identification along with your tickets. However, it is recommended to bring some form of ID in case it is needed. If your ticket includes a discount or special rate, be sure to bring the relevant documentation to prove eligibility.
The park spans more than 12 hectares and has three entrances. The main entrance is located at the intersection of Carrer d’Olot and Carrer de Larrard, which is best reached by city bus. Another entrance is on Avinguda del Santuari de Sant Josep de la Muntanya, recommended if you’re arriving by metro. The third entrance is on Carretera del Carmel, next to the coach parking area.
Driving your own vehicle is not recommended, as parking options nearby are limited and the monument’s designated parking is paid.
Yes, absolutely. You can present your official tickets in any digital format, as long as the QR code is visible and scannable.
Yes. The tickets you receive by email before your visit are official. Ticket management is handled through the Barcelona de Serveis Municipals website: (https://parkguell.barcelona/).
Yes. Children under the age of 7 can enter for free, but you must still include them in your booking, as everyone needs a ticket to access the park. Entry will be denied without a valid ticket.
Each product specifies its own cancellation and change policy.
No. As stated in Law 3/2014 of March 27, which amends the consolidated text of the General Law for the Defense of Consumers and Users (approved by Royal Legislative Decree 1/2007 of November 16), article 103 outlines exceptions to the right of withdrawal, including:
l) The provision of accommodation services for purposes other than housing, transportation of goods, car rental, catering, or leisure-related services when the contract specifies a specific date or period of execution.
Depending on the monument, you may collect the audioguide at the ticket office or receive credentials with your ticket to use it as an app. Most monuments in Barcelona offer app-based audioguides, so be sure to bring your smartphone with enough battery, headphones, and storage space to install the official app.
Many areas of Park Güell are accessible, but due to the size and terrain, some parts are uneven or have different elevation levels.
To assist visitors with reduced mobility or those using wheelchairs, Park Güell offers additional services such as wheelchair rental, specific accessible routes, and even an inclusive mobile app.
Yes, the adaptations that improve accessibility for wheelchair users have also enhanced access for families with strollers. However, due to the uneven terrain, the use of strollers is still not recommended.
Pets are not allowed in the monumental area, but they are permitted in the free-access areas of the park, provided they are properly leashed.
parkguell-entradas.org owned by MNPQ Gestores Turísticos SL, wholesale-retail travel agency with C.I.AN-187008-3, operating under the trademark My Top Tour.
We are not the official sales of the Royal Palace, we are a travel agency specializing in the sale of tickets, experiences and tours, as well as organizers and mediators in the latter. All of our prices are bundled or broken down by service.